Do You Know How to Handle Work Problems? What Approach Do You Take? Do You Adopt a Blaming or Responsible Approach?


Many people encounter problems and challenges at work. It could be with a co-worker or manager or a subordinate.

It is inevitable that these conflicts happen.

Working with people of different personalities is not easy and can create controversies.

Workplace stress is common and according to many statistics, it is growing worldwide.

Organizational environment can be hostile or unfriendly at the least.

Many persons when facing these problems do not deal with these pressures properly.

Handling job problems is imperative. 

It can determine the difference between failure or success at work.

There are many ways to handle work problems, but here I want to focus on what I believe is the most effective approach.

The best approach is to confront the problem. 

This is the responsible approach.

Some people tend to blame the circumstances. They adopt the blaming approach.

This method is not effective and can even exacerbate the problem.

Blaming others like blaming your boss or saying that this company is bad is not the solution.

What you need is to confront it in an assertive way.

If you try to forget it or suppress it, this means you are not handling or dealing with it. It is simply an approach of running away from it.

That problem if not handled well will create some inside struggle inside your unconscious mind. You will feel disturbed, agitated, bewildered or confused.

Confronting the person behind the problem is the right approach.

Whether it is your boss or co-worker, confront him/her.

Better to confront them before that problem grows to a level where it becomes unmanageable.

Confront the person without blaming them.

You want to be assertive not aggressive.

State your key points in a clear and decisive tone. Show your situation with clear and logical reasoning.

Many persons do not like confrontations because of fear. 

Fear of the outcome. 

Some managers are so brutal that don’t care about firing a worker.

This makes the decision of confronting that manager more difficult.

However, not confronting him/her will create negative working environment which will definitely weaken not only your performance but also your self-satisfaction.

Assertiveness is subtle.

It is to say yes to the person, but no to the task.

It is to demonstrate your main points in a non- personal way. No blaming, not showing personal grudges, and not expressing negative vibes.

Remember that a hostile behavior will usually create another reciprocal hostile behavior.

You do not want to create another problem when you are actually handling one.

It needs courage and higher self esteem to start a successful confrontation.

If it is hard for you to confront anybody, you can do the following before the meeting:

1-Take 5 deep breaths. Inhale and exhale slowly and deeply.

2-Visualize the meeting: Imagine the confrontation is going well and that the result is positive. See yourself as if happy after the meeting.

No matter how you confront the problem, it is a much more effective approach than taking an idle approach.

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